About Commonwealth Connect SeeClickFix Mobile & Online App
The Commonwealth Connect app is based on the Citizens Connect app developed for use by the City of Boston and allows residents to report quality of life issues, such as potholes and missing street signs, directly to local government for resolution.
To Use The Mobile App:
Residents with smartphones can download the app free of charge to an iPhone, Blackberry, Android or Windows phone to report issues straight from their mobile device. Go into your "AppStore" and search for SeeClickFix. If you are downloading the app from a location in the City of Taunton the app will automatically recognize this as your location. Once downloaded you will need to create an account by registering with an email address and password.
To report an issue, go to "Report", snap a photo of a pothole, mising street sign location, or trash issue, chose the issue title, and when necessary add a description. SeeClickFix will automatically recognize your location and include this with your service request.
You can follow your issue through email notifications (once received the approapriate city department will acknowledge your request, issue it a tracking number, and let you know when the issue has been resolved). You can also search other issues in the "Issue" tab. If you do not have a smartphone, but would like to submit a service request online please use the form below:
For more information on the Commonwealth Connect App, please follow the links below: